Job description
JOB DESCRIPTION
Description:
The Director, Medical Information will be responsible for planning, prioritizing, and executing on Medical Information deliverables. Reporting to the Head of Medical Communications, this individual will work cross-functionally with key partners, oversee contact center vendor and will be accountable for providing accurate, balanced and timely response to unsolicited inquiries relating to Wave’s programs and products.
Experience:
- Advanced degree, doctorate level (PharmD, M.D., or Ph.D.) required
- 10 years of relevant professional experience within biotech or industry
- Demonstrated experience with Medical Information communication and management
- Knowledge of regulatory global regulatory guidelines
- Skilled in scientific communication, problem solving, and conflict resolution
- Experience with promotional and non-promotional content
Responsibilities:
May include some or all of the following:
· Lead development of medical information strategy and response resources
· Planning and maintaining high quality medical information documents (FAQs and other standard documents), ensuring timely review, approval and implementation
· Ensure compliance with global regulatory requirements
· Develop SOPs to support and standardize medical information processes
· Lead and manage contact center vendor, with potential to identify, onboard, and train new vendors as needed
· Manages escalated responses to non-standard medical inquiries, ensuring timely, accurate, and compliant responses
Key Skills:
· Excellent oral and written communication skills, with ability to present technical information and interact with internal and external stakeholders
· Self-directed, skilled in project planning and time management
· Collaborative team player
· Agile, and willing to adapt to evolving priorities
· Strong scientific acumen and able to master new disease areas